Certificate of Achievement, Human Resources Essentials

This program will provide students with critical skills related to the field of human resources. It emphasizes professional communication, employment documents, recruitment platforms, and ethical behavior.

1. Evaluate employee relations situations and documents. 

The department expects 10 students to complete each year. 

The Human Resources Essentials, Office Technologies program will prepare students for employment (virtually and in-person) in a variety of fields that require knowledge of computer information systems and the ability to enter and process data using document software, presentation software, and email software, business communications skills, and training in human relations/customer service. This pathway utilizes existing academic programs and courses. The pathway represents a set of skills in demand by businesses throughout the state based upon interviews with placement agencies and cross-referenced with advisory groups and other Labor Market Information.  

 

Students will achieve competencies for employment in a variety of fields that require knowledge of computer information systems and the ability to enter and process data using MS Office or other comparable software, business communications skills, and training in human relations/customer service.  Students will be eligible for employment in fields including Customer Service Representative (43-4051), Receptionist and Information Clerk (43-4171), Administrative Assistant (43-6014), Office Clerks (43-9061), and Office Support (43-9199).  

There are no requested faculty or facilities for this program, as the Computer and Office Studies Department has existing faculty and facilities to support the program. The program serves to meet the labor market and educational needs of students and professionals seeking employment in the administrative assistant and support field. Our program is vetted by an annual Advisory Board comprising experts in the field of computer technology and industry needs which allow us to tap into the needs of the Long Beach community labor force and align our Computer and Office Studies programs and courses to sync with the industry needs.

Program Requirements

Required Courses:

BCOM 15 Business Communications 3 units  

BCOM 222 Career Development for Tech Professions 3 units

MGMT 50 Human Resources Management 3 units

Total Units 9

This program will be under the Administrative Assistant, Human Resources Support Associates Degree, and the Administrative Assistant, Human Resources Support Certificate of Achievement. It will be a stackable certificate they earn in either program without having to complete any extra units or it can be earned as a stand-alone Certificate of Achievement in the Computer and Office Studies Department.

There are no similar programs at neighboring community colleges.

100-200

N/A