Associate in Science, Administrative Assistant, Virtual Support

The mission of this program is to prepare students for careers involving virtual work for office environments. The program curriculum prepares students for business office work requiring remote workers, remote administrative assistance, or global support in contemporary business environments.   

Program Student Learning Outcome(s)

1. Apply digital resources to conduct remote administrative support work.

30 per year

The Administrative Assistant, Office Technologies program will prepare students for employment in a variety of fields that require knowledge of computer information systems and the ability to enter and process data using MS Office, business communications skills, and training in human relations/customer service.  This pathway utilizes existing academic programs and courses. The pathway represents a set of skills in demand by businesses throughout the state based upon interviews with placement agencies and cross-referenced with advisory groups and other Labor Market Information. 

Students will achieve competencies for employment in a variety of fields that require knowledge of computer information systems and the ability to enter and process data using MS Office (Word, Excel, PowerPoint, and Outlook), business communications skills, and training in human relations/customer service.  Students will be eligible for employment in fields including Customer Service Representative (43-4051), Receptionist and Information Clerk (43-4171), Administrative Assistant (43-6014), Office Clerks (43-9061), and Office Support (43-9199). 

There are no requested faculty or facilities for this program, as the Computer and Office Studies Department has existing faculty and facilities to support the program. The program serves to meet the labor market and educational needs of students and professionals seeking employment in the administrative assistant and support field. Our program is vetted by an annual Advisory Board comprising experts in the field of computer technology and industry needs which allow us to tap into the needs of Long Beach community labor force and align our Computer and Office Studies’ programs and courses to sync with the industry needs.

Program Requirements

Required Courses:

BCOM 15, Business Communications 3 units

COSK 200, Keyboarding and Document Production 3 units

COSA 30, Introduction to Computers 3 units

COSA 215, Microsoft Outlook for Windows 3 units

BCOM 260, Channels of Business Communications 1 unit

BCOM 262, Soft Skills for the Workplace 1 unit

BCOM 263, Customer Service 3 units

BCOM 20, Business Writing 3 units

BCOM 25, Digital and Social Media 3 units

COSS 271, Network Security Fundamentals 3 units

COSA 210, Intro to Project Management 3 units

Total Major Units - 30

Total Degree Units - 60