The Certificate of Achievement in Desktop Support Technician II provides students with an intermediate level study in administering and supporting computers, operating systems, and networks. This curriculum includes hands-on experience in virtual environments that simulate real-world scenarios in installation, administration, and troubleshooting of computer hardware and software, enterprise networks, and security systems. This pathway includes preparation for industry-recognized certifications geared towards preparing students for a successful career in IT roles that are vital for building, protecting, and maintaining information and technology assets.
Based on 2018-2019 and2019-2020 enrollment data, the estimated enrollment completer projection of students to earn the award annually is 45 students.
The expanding field of Information Technology (IT) comprises various facets, including network administration and cybersecurity, telecommunications, computer support, computer science, software programming, and system analysis and design. Almost every company’s business strategy relies on the use of information systems in order to succeed and grow into the future. For this reason, San Diego City College’s Computer Information Systems Program offers a bridge between business, computer science, and information technology.
The Computer Information Systems program offers transfer and certification programs in the information system and information technology fields. These programs include computer literacy; application, web, and database programming; database administration; and a variety of vendor specific and vendor neutral industry-standard certification training. The roles of the various information system professionals are to design, implement, operate, and maintain a computer information system. These professionals also provide services in the networking areas such as systems engineers, systems administrators, security analysts, and network specialists.
Graduates of the program possess an applied knowledge of fields, such as web programming, system infrastructure, databases, networking, e-business, project management, data center management, security, and information assurance.
Students are expected to complete 18 units (5 courses)
| Course | Title | Units | Year/Semester (Y1 or S1) |
|---|---|---|---|
| INWT 100 | A+ Certification Training | 4 | Y1.S1 |
| INWT 111 | Window Desktop Administration | 3 | Y1/S1 |
| INWT 120 | Network+ Certification Training | 4 | Y1/S1 |
| INWT 140 | Security+ Certificate Training | 3 | Y1/S2 |
| INWT 145 | Linux+ Certificate Training | 4 | Y1/S2 |
Cassandra Storey · 11/12/20
SDCE is supportive
Larry McLemore · 11/12/20
Cuyamaca recommends
Danene Brown · 11/09/20
SD Mesa supports this program modification.
Jennifer Lewis · 11/06/20
Southwestern supports this program modification.
Dr. Al Taccone · 11/03/20
MiraCosta College supports this program modification. Thank you.
Jesse Lopez · 11/01/20
Miramar College supports the program modification.
margie fritch · 10/30/20
Palomar supports this program.
John Edwards · 10/28/20
City College submitted the appropriate LMI from the COE. There is a supply gap (278 annual job openings), entry-level wages are $22.55, and total employment for the occupation increased from 4,316 to 6,114 jobs in the region over the past 10 years. Based on available LMI, the COE report supports the program modification.
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