This certificate, developed by Google, includes an innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans.
Google introduced the IT Support Professional Certificate, a program that helps people prepare for entry-level roles in IT support, with no experience or degree necessary. The idea stemmed from Google’s own challenge of finding qualified candidates for open roles in IT support at Google. It soon became clear that this was an industry-wide problem. IT support skills are highly teachable, and a four-year degree isn’t typically required to build a successful career in this field. So Google created a program that beginners could use to learn the foundations of IT support. More than 114,000 learners have enrolled in the program to grow their skills and careers. The certificate consists of 5 courses that are fully hosted online.
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IT Support Professional Certificate, a program that helps people prepare for entry-level roles in IT support, with no experience or degree necessary.The idea stemmed from Google’s own challenge of finding qualified candidates for open roles in IT support at Google
IT support skills are highly teachable, and a four-year degree isn’t typically required to build a successful career in this field
Completion of five courses listed below.
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Course | Title | Units | Year/Semester (Y1 or S1) |
---|---|---|---|
CIS140 | IT Technical Support Fundamentals | 2 | S1 |
CIS141 | The Bits and Bytes of Computer Networking | 2 | S1 |
CIS142 | Operating Systems and You: Becoming a Power User | 2 | S1 |
CIS143 | System Administration and IT Infrastructure Services | 3 | S2 |
CIS144 | IT Security: Defense Against the Digital Dark Arts | 3 | S2 |
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