Program Title
Information Technology
TOPs Code
Information Technology, General (070100)
Projected Start Date
2018-08-20
Catalog Description
The Certificate in Information Technology prepares students to either enter the workforce as an entry-level computer or network support technician or pursue a bachelor's degree in information systems.
Computer support technicians provide technical assistance to computer users. They may answer questions or resolve computer problems for clients in person, or via telephone or electronically. They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Computer network technicians analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. They perform network maintenance to ensure networks operate correctly with minimal interruption.
Graduates of the CoA Information Technology will be prepared and eligible to sit for CompTIA's A+ and Network+ certification exams. Optional elective courses prep students for CompTIA's Server+ and Security+ exams
Enrollment Completer Projections
Industry Staffing: Labor Market Information
SOC
Description
Employment
2016
Employment
2021
5 Year Change
5 Year % Change
15-1151
Computer User Support Specialists
317
345
28
9%
15-1152
Computer Network Support Specialist
119
139
20
17%
15-1142
Network and Computer System Administrators
176
193
17
10%
Over the past year all Information Technology and Computer Science courses have gone through major revisions and have been, or will be, approved for offering during the spring and fall 2014 semesters. New courses are being created to address the new ICT technologies (cyber security and digital forensics) and prepare students for the required skills to work with these new technologies. Several outdated courses have been deactivated. The CoA in Information Technology is one of the “new” degree programs the College is hoping to offer.
The addition of the Information Technology CoA program to the related CompTIA program, will strengthen the department’s breath of offerings in the ICT sector.