The Hospitality Management: Meeting and Event Planning Certificate offers students the opportunity to expand their skills and knowledge in a growing industry that includes meeting, wedding, and conference planning, in addition to hosting and organizing various special events.
The program outcome for this certificate of achievement is to prepare students for employment within the hospitality industry as a meeting, conference, or event planner. Students will: 1. Describe effective customer service and be able to meet and exceed guest expectations in any hospitality industry environment through the concept of anticipating a guest’s needs. 2. Demonstrate the knowledge needed to be a supervisor and the ability to use management skills resulting in an ethical and productive work environment, as well as describe an ongoing personal professional development plan. 3. Identify specific job titles within the hospitality, food service, and tourism industries and describe the responsibilities of the positions as well as the outlook for future job growth. 4. Demonstrate the ability to use various technologies, systems, and computer applications for the hospitality industry. 5. Analyze the interdependence of various tourism sectors on a local, national, and global scale when faced with industry issues.
The program requires 16.5 units of coursework in the area and prepares students for employment within the hospitality industry as a meeting, conference, or event planner.
(Y1 or S1)
|HOSP 50||Introduction to Tourism in Sonoma County||1.0|
|HOSP 53||Customer Service||1.5|
|HOSP 54||Customer Relations||1.5|
|HOSP 58||Meeting and Event Planning||3.0|
|HOSP 68||Hospitality Law||3.0|
|HOSP 80||Introduction to the Hospitality Industry||3.0|
|WEOC 99i||Internship Occupational Work Experience||2.0|
|WINE 131||Wine Industry Event Planning||1.5|