The curriculum prepares students for office positions such as receptionists, virtual receptionists, and information clerks. Employees in these types of positions respond to inquiries from the public, locate and provide information to other employees, coordinate electronic communications into and out of the office, maintain electronic calendars, monitor use of conference rooms, and look up customer information.
Based on Enrollment, Retention, and Success data in Business Information Technology programs from Fall 2016 through Spring 2021 available from the college's Equity Dashboard at this link:
https://pasadena.edu/institutional-effectiveness/data-dashboards/equity-dashboard.php
we project that 20- 25 students will complete this Office Assistant Certificate annually.
Goals: The goal of the program is to prepare students for office positions such as receptionists, virtual receptionists, and information clerks. Employees in these types of positions respond to inquiries from the public, locate and provide information to other employees, coordinate electronic communications into and out of the office, maintain electronic calendars, monitor use of conference rooms, and look up customer information.
Objectives: The Objectives are to have the student achieve the following Student Learning Outcomes for this program, which are:
1. Perform a variety of tasks in a business office setting including document processing, greeting visitors, handling telephone calls, using computer systems, and managing business records.
2. Apply appropriate business software to complete tasks.
3. Compute, record, and proofread records and reports, review files, records, and other documents to obtain information.
4. Function effectively as a team member using collaborative web-based workspaces.
Office Assistant (18 units total) | |
---|---|
Semester I (9 units) | |
BIT 25 | Survey of Computer Technology In Business (3.0 Units) |
BIT 106 | Business Software-Introduction to Microsoft Office System (3.0 Units) |
BIT 107 | Business Software-Windows (1.0 Units) |
BIT 11 | Business Document Processing (2.0 Units) |
Semester II (9 units) | |
BIT 115 | Business Records Skills (1.0 Units) |
BIT 108 | Microsoft Outlook And Productivity Tools (1.0 Units) |
BIT 122 | Internet Research for Business (1.0 Units) |
BIT 117 | Collaborative Web-Based Workspaces (1.0 Units) |
BIT 128 | Business Software-Microsoft Word (2.0 Units) |
BUS 112 | Business English (3.0 Units) |
Course | Title | Units | Year/Semester (Y1 or S1) |
---|---|---|---|
BIT 106 BIT 025 BIT 011 BIT 107 | Business Software - Introduction to Microsoft Office System Survey of Computer Technology in Business Business Document Processing Business Software - Windows | 3 3 2 1 | S1 S1 S1 S1 |
BIT 122 BIT 117 BIT 128 BIT 115 BIT 108 BUS 112 | Internet Research for Business Collaborative Web-Based Workspaces Business Software - Microsoft Word Business Records Skills Microsoft Outlook and Productivity Tools Business English | 1 1 2 1 1 2 | S2 S2 S2 S2 S2 S2 |
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