The program requires four 3 unit classes. There are no prerequisites for any of the classes. The student learning outcomes include:
Students will be able to perform business information tasks using Microsoft Office applications: Word,Excel, Access and PowerPoint.
Students will be able to engage in customer relationship interactions using developed business communications skills as well as customer relationship management skills.
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The occupational purpose of the program is to prepare students to work in an entry level position as a business information assistant with skills in business information systems, business communications, bookkeeping and customer relationship management. The Computer Information Systems Advisory Board recommended that a short certificate be offered similar to the Business Information Worker Quick Start 12 unit curriculum. This Entry Level Business Information Assistant certificate would include courses with basic business information systems, business communications, bookkeeping and customer relationship skills that students could complete in one semester. We created the Entry Level Business Information Assistant Certificate of Achievement with a total of four classes and 12 units to meet these program goals. All four required classes can be completed in one semester, and these classes can all be completed online. The Advisory Board also recommended that this certificate be considered for Dual Enrollment with our partner high schools. All four classes can be completed in one high school academic year so that students are prepared fora job as an entry level business information assistant upon high school graduation.
The Entry Level Business Information Assistant Certificate of Achievement program requires completion of four classes including: CIS 4 Business Information Systems with Applications to fulfill the Office Applications requirements and BUS 32 Business Communication OR BUS 31 Business English Fundamentals and ACCT 21 Business Bookkeeping and BUS 35 Customer Relationship Management.
Course | Title | Units | Year/Semester (Y1 or S1) |
---|---|---|---|
CIS 4 | Business Information Systems with Applications | 3 | S1 |
BUS 32 or BUS 31 | Business Communications or Business English Fundamentals | 3 or 3 | S1 |
ACCT 21 | Business Bookkeeping | 3 | S1 |
BUS 35 | Customer Relationship Management | 3 | S1 |
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